Payroll Services Manager

The Payroll Services Manager owns a portfolio of managed payroll services clients and leads the team that delivers them. This is an account ownership role, a people leadership role and a client relationship role combined. It sits directly below the Director and carries real responsibility for service quality, team performance and client satisfaction.

This is not a processing role. The Payroll Services Manager directs the work, approves what goes to the client, holds the team to agreed standards and escalates to the Director with solutions not just problems.

This role is expected to embody the CE Global values in practice - finding the root cause of problems rather than accepting the surface answer, insisting on the highest standards in everything that leaves the team, winning as a team including the client, doing the right thing even when it is uncomfortable, u...