Performance-Driven Call Center Operations Lead

A fast-growing organization in Durban is seeking an experienced Operations Manager to lead call center operations. This role involves managing campaigns end-to-end, enhancing team performance, and building client relationships. The ideal candidate should have a minimum of 2 years experience in call center management, strong analytical and communication skills, and a proven track record in managing KPIs and SLAs. The company offers a professional work environment and growth opportunities.
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