Job Description
Become a Performance Improvement Specialist at Finning, focusing on process enhancement and organizational efficiency to drive an exceptional customer experience.
This role involves leading process sustainment and management through effective project management tools. You will collaborate with leadership teams to analyze business requirements and deliver workshops that aim to eliminate waste. Your ability to coach teams and gather vital information will shape the continuous improvement initiatives within the organization.
Key Responsibilities:
• Manage projects focused on service performance enhancement
• Deliver impactful workshops to refine service processes
• Analyze business requirements for targeted improvements
• Support initiatives for operational excellence
• Drive cross-departmental collaboration to eliminate silos
Requirements:
• 3-5 years in service operations with project management experience
• Effective collaboration and influencing skills
This role involves leading process sustainment and management through effective project management tools. You will collaborate with leadership teams to analyze business requirements and deliver workshops that aim to eliminate waste. Your ability to coach teams and gather vital information will shape the continuous improvement initiatives within the organization.
Key Responsibilities:
• Manage projects focused on service performance enhancement
• Deliver impactful workshops to refine service processes
• Analyze business requirements for targeted improvements
• Support initiatives for operational excellence
• Drive cross-departmental collaboration to eliminate silos
Requirements:
• 3-5 years in service operations with project management experience
• Effective collaboration and influencing skills
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