Pharmacovigilance Officer, Team Leader/Case Processing Manager (Line Management experience required)

Role and Responsibilities​ 

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader 
• Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process 
• Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management 
• Providing support to other activities undertaken by the project team on behalf of the client and the company 
• Line Manages assigned ICSR staff 
• Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency) 
• Proposes process changes to ICSR Operational Lead 
• Manages ICSR deviations with ICSR Operational Lead support 
• Reviews trackers and timesheet data and ensures ...