Job Description
Mercier Consultancy MD is seeking dedicated Polish Speaking Customer Care Representatives to join the Technical Department of a leading company in Greece. This role offers the opportunity to live and work in Greece while providing expert support to Polish-speaking customers. If you have a knack for understanding and resolving technical issues, combined with friendly, patient and clear communication, this is the perfect position for you!
Key Responsibilities
- Provide high-quality technical support to Polish-speaking customers.
- Assist customers with troubleshooting technical issues related to products or services.
- Collaborate with internal technical teams to resolve complex customer inquiries efficiently.
- Document customer interactions and solutions accurately within the CRM system.
- Identify recurring technical issues and suggest improvements to enhance customer experience.
Requirements
- An except...
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