Port Service Engineer (PSE) Coordinator

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ships Service (WSS) is looking for one Port Service Engineer (PSE) Coordinators  As a PSE Coordinator you will be responsible to monitor, plan, coordinate and improve onboard service activities for our Port Service Engineers. When needed you will be expected to maintain and stay in direct communication with customers, aligning onboard visits with respective Port Engineers (PSEs) You will work closely with the Area PSE Managers, Port Service Engineers, and Customer Service to ensure quality of service delivered. By the utilising available IT tools, such as Salesforce FieldService which is to be implemented Q3/Q4 2023, you will ensure optimized performance based on resource availability and competence, and to meet agreed Key Performance Indicator targets. The PSE Coordinators will therefore have exemplary proactive ...