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Pre-Sales Modern Workplace (UC/CX) - Gurgoan

📍 Black Box • Remote, Remote, India • Posted June 10, 2026

Full-time Posted June 10, 2026
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Job Description

Required Skills and Qualifications

  • Technical Expertise:  Strong background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution – CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure. 
  • Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology – On Prem and Cloud Solutions. 
  • Communication Skills:  Ability to translate customer requirement into clear business value.
  • Business Acumen:  Understanding of industry trends and ability to map solutions to client goals.
  • Experience:  Typically 4-6 years in presales, solutions engineering
  • Education:  Bachelor’s degree in Electronics & Communication / Computer Science / Electronics Engineering

    • Key Competencies

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