Full time Posted June 07, 2026
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Job Description

Description

The Optimization Engineering are experts in our technology stack, hospitality commerce, successful distribution, guest acquisition strategies, and interactions with other channels and third-party vendors as they seek to help customers achieve or even exceed their financial goals.
This is a new team and function. The team’s success will be measured on how well they support customer value realization, revenue harvesting, successful renewals, and expansion of business.

Role and Responsibilities

  • Take ownership of their own and their colleague’s onboarding, closing any gaps in expertise or knowledge and promoting continued education
  • Liaison with the commercial, operational, and product teams to develop and maintain relationships necessary to be successful and effective 
  • Establish industry related benchmarks and models of success
  • Create engagement strategies that promote customer success and pos...
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