Job Description
Join Manulife as a Process Improvement Consultant focusing on Group Advantages Operations. Deliver operational excellence through data-driven transformation in a hybrid work model. This pivotal role within the Process Transformation team requires a seasoned skilled equipped with a Six Sigma Black Belt to lead cross-functional initiatives. You’ll be responsible for diagnosing operational challenges and implementing sustainable efficiencies by harnessing your expertise in Lean methodologies. The position emphasizes measurable results over mere analysis, ensuring accountability and operational success.
Key Responsibilities
- Identify and lead critical process improvement projects
- Apply DMAIC to tackle complex operational issues
- Ensure continuous improvements in quality and service performance
- Map value streams and eliminate non-value-added activities
- Foster collaboration across departments for effective change
Req...
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