Full-time Posted June 18, 2026
Apply Now

Job Description

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Process Improvement Director within PNC's Retail Bank Operations- OPEX (Operational Process Excellence) team, you will be based in Pittsburgh, PA, or Cleveland, OH, or Philadelphia, PA, or Dallas/Fort Worth, TX.

The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitiga...

Apply for This Position

Ready to take the next step? Click the button below to submit your application.

Submit Application