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Process Manager Operations (M/F/D)

📍 PAYBACK GmbH • Munich, Bavaria, Germany • Posted June 03, 2026

Full-time Posted June 03, 2026
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Job Description

Most people are familiar with the term PAYBACK. With you, we’d be happy to go into a bit more detail. You probably know PAYBACK – from the question at the checkout or through our widely used shopping app. And of course, we hope you answer “Yes” at the checkout, because with us you collect more than just points. Whether customer, partner, or colleague: with PAYBACK, every action becomes a rewarding experience.

YOUR TASKS

  • You manage service providers responsible for complex online campaigns with a focus on email, as well as gamification features within the PAYBACK app
  • You take full end-to-end process responsibility, ensuring smooth operational execution as well as ongoing technical development and optimization of existing and new processes
  • Quality and incident management aren’t foreign words to you—they motivate you to continually improve workflows and results
  • You independently develop solutions for new technologies or concepts...

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