Job Description
Work Setup: Onsite
Location: Cebu
Requirements:
- College graduate in Nursing
- Minimum of 1 year as Process Trainer in healthcare account
Job Responsibilities:
- Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
- Strong communication and presentation skills, with the ability to engage and motivate trainees
- Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
- Proficiency in using training and learning management systems, as well as other relevant software and technologies
- A strong understanding of call center operations, customer service best practices, and industry regulations
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