Product Integrity Specialist

Product Integrity Specialist

Responsible for evaluating data for Product Complaints and Adverse Events, creating cases, coordinating product retrievals, conducting follow‑ups via phone, generating correspondence, preparing reconciliation reports, and providing administrative support for the Medical Information group.

Essential Functions

• Perform case review for Product Complaint (PC) and Adverse Event (AE) cases created by MI to determine next actions.
• Coordinate retrieval for select client companies when applicable.
• Place outbound follow‑up calls to complete product information.
• Collect additional information requested by the client for complaint reports.
• Create letters in response to Product Complaints as directed by the client.
• Provide additional contracted PC and AE services for select client companies.
• Enter electronic correspondence and run reconciliation reports as required.
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