Job Description
Make an impact with us
This is a hands-on product role that spans the full customer journey, from presales support through implementation and into ongoing technical support. You will be a key resource for customers and internal teams alike, combining deep product expertise with direct delivery responsibility.
You will be working with an IGA offering, available both as cloud and on-prem, with an established customer base, strong references, and a well-developed partner ecosystem. The product is established and actively used in customer environments.
About the role
In this role, you will serve as a core product expert across three areas: supporting go-to-market activities, leading customer implementations, and handling escalated support cases. You will work closely with sales, development, support, and product management — and play an active role in the actual success of customer deploymen...
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