Job Description
Duties & Responsibilities
a) Industrial Transfer & Capability Development
- Coordinate transfer of product equipment, procedures, test benches, and documentation.
- Write, review, and correct technical documents.
- Train technicians and validate shop processes.
- Support with feasibility and investment studies.
b) Customer Support
- Provide technical support to customers, OEMs, and partners in the Asia-Pacific region.
- Monitor product reliability, analyze in-service data, resolve technical complaints, and recommend improvements.
- Prepare reports, documentation, and deliver training.
c) Repair Operations
- Lead and support repair operations and workshops.
- Oversee technician teams and internal stakeholders to ensure high performance, profitability, and quick processing.
- Manage repair orders, supplier sourcing, and support con...
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