Product Support Engineer

This role is for one of the Weekday's clients

Salary range: Rs 2000000 - Rs 2750000 (ie INR 20 - 27.5 LPA)

Min Experience: 5 years

Location: Hyderabad

JobType: full-time

We are seeking a highly motivated and customer-focused Product Support Engineer to join our growing team. In this role, you will act as a critical bridge between customers, engineering, and product teams, ensuring seamless issue resolution and an exceptional user experience. You will be responsible for diagnosing complex technical issues, providing timely solutions, and contributing to the continuous improvement of our product offerings. The ideal candidate has strong expertise in AWS environments and hands-on experience in product support operations.

Requirements

Key Responsibilities:

• Provide advanced technical support for cloud-based products hosted on AWS, ensuring high availability an...