Product Support Representative - Construction/On Highway

The Opportunity

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

The Role

• Manages Customer Satisfaction with Existing Construction, Forestry and On highway Territory Customers.
• Identifies and resolves issues in a timely manner.
• Attend to phone inquiries and demands from established and prospective clients.
• Meet and exceed all established sales targets as determined monthly/annually.
• Assist in the creation and submission of bids for National Customer opportunities.
• Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.

The ...