Job Description
Your mission
Hey there and welcome to your new Opportunity with us. Welcome to our Business Unit EV Charging. We develop and deliver 360° Solutions all around the Charging sphere. This position is supposed to be in Amsterdam, where we have our workshop. But we are open to find an agile way together with you!
Product & Technical Support
- Act as a key technical contact to support internal teams and customers on charger products.
- Provide end-to-end product support, including configuration, deployment, troubleshooting, and issue resolution.
- Analyze and diagnose product issues, identify root causes, and propose effective technical solutions.
- Work closely with HQ and local engineering teams to escalate issues, track fixes, and validate solutions.
- Collaborate closely with developers and system engineers to understand product architecture, functionality...
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