Production Support Analyst

About the job Production Support Analyst

Contract position

• 3-5 years technical and support experience
• Proven experience of working hands-on with a variety of platform technology
• API integrations and providing technical support on the same, preferably in a Banking environment.
• Knowledge of relevant internet and connectivity protocols.
• Knowledge of API's
• Expert experience in reading log files, understanding of reading traceroute and telnets.
• Experience with SQL and a variety of databases .e.g. MySQL etc. (internal and external APIs, file transfers, and SQL queries).
• Creative, collaborative thinker with an ability to learn new things, assess problems, and identify proactive solutions quickly.
• Self-starter, dependable, reliable, detail oriented, time management sensitive, and comfortable leading change and getting things done with accuracy.
• Stakeholder management exper...