Job Description
Our client, a Financial company, is looking for a Program Manager - General – Lead for their Remote location. Responsibilities:
+ Lead and manage the operational workstream for a new client rebate remediation initiative from planning through execution
+ Operate independently with limited oversight while driving results in a deadline-driven environment
+ Analyze existing operational processes and identify gaps, risks, and improvement opportunities
+ Develop, document, and maintain remediation processes, procedures, and operational playbooks
+ Coordinate and collaborate with internal business teams, operations partners, compliance/risk stakeholders, and external vendors
+ Track remediation progress, key adjustments, dependencies, and operational risks
+ Provide clear, concise, and executive-level reporting to leadership on status, metrics, issues, and recommendations
+ Facilitate issue resolution and dec...
+ Lead and manage the operational workstream for a new client rebate remediation initiative from planning through execution
+ Operate independently with limited oversight while driving results in a deadline-driven environment
+ Analyze existing operational processes and identify gaps, risks, and improvement opportunities
+ Develop, document, and maintain remediation processes, procedures, and operational playbooks
+ Coordinate and collaborate with internal business teams, operations partners, compliance/risk stakeholders, and external vendors
+ Track remediation progress, key adjustments, dependencies, and operational risks
+ Provide clear, concise, and executive-level reporting to leadership on status, metrics, issues, and recommendations
+ Facilitate issue resolution and dec...
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