Program Support Assistant (OA)- Prosthetics and Sensory Aids Department

Summary The incumbent serves as an administrative staff resource to the regional Mobile Prosthetic & Orthotic Care (MoPOC) program, which is a VHA Office of Rural Health Enterprise-Wide Initiative. The incumbent's duty station is at any approved MoPOC site within the VA enterprise. The incumbent's administrative responsibilities include planning, organizing, and coordinating the activities of the MoPOC clinicians under the direction of the MoPOC Program Manager. Responsibilities Major Duties include, but not limited to: Performs clerical, administrative and technical program support work for the service. Monitors clinical productivity by tracking numbers and complexity of patient encounters. Performs timekeeping duties for the service. Communicates effectively both verbally and in writing with individuals from a variety of backgrounds. Handles conflict and problems in dealing with customers, constructively and appropriately. Works both independently and as a member of a team. Types a v...