Job Description
This role supports daily project operations in close collaboration with the Project Manager, with a strong focus on data analysis, performance reporting, and operational coordination. It goes beyond reporting—owning the data, identifying root causes, and driving actionable process and performance improvements.
Key Responsibilities
Data Analysis & Performance Insights
- Analyze daily project data and KPIs (Productivity, Quality, Accuracy, Attendance) to identify trends, risks, and improvement opportunities
- Conduct root‑cause and error analysis, identify bottlenecks, and propose actionable improvement plans
- Develop dashboards and reports to support data‑driven decision‑making
Training & Knowledge Management
- Support and deliver training for new hires, new categories, and refresher sessions based on performance insights
- Assist in developing Team Leaders through data analysis, coaching, and b...
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