Job Description
The Role
- Support the pre and post implementation process following all the implementation processes stablished.
- Technical customer facing expert, able to communicate clearly and easily with mainly technical contacts;
- Support on gathering all customer requirements to deliver a thorough and customer focused implementation and configuration strategy.
- Ability to document test scenarios of configuration to support QA.
- SME in a number of the Solera products, particularly understanding the configuration and integration capabilities.
- Collaborate with both configuration and training to support on customer requirements understanding and the broader Solera team to deliver newproduct developments.
- On occasion train the customer on the newly delivered configuration.
- Support in cross functional alignment with product and sales, to ensure alignment on roadmap.
- Provide support on customer deliveries a...
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