Project Coordinator

Overview

The role supports pre and post implementation processes, following all established implementation steps, serving as a technical customer-facing expert.

Responsibilities

• Support the pre- and post-implementation processes following all established implementation steps.
• Communicate clearly and easily with mainly technical contacts.
• Gather all customer requirements to deliver a thorough, customer-focused implementation and configuration strategy.
• Document test scenarios of configuration to support QA.
• Act as an SME in Solera products, particularly understanding configuration and integration capabilities.
• Collaborate with configuration and training teams to support on customer requirements understanding and deliver new product developments.
• Occasionally train the customer on newly delivered configuration.
• Support cross-functional alignment with product and sales to ensure alignment on...