Job Description
SCOPE OF THE ROLE
• To have a strong and broad high-level knowledge of the mining systems deployed.
• To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Project Engineers and other technical staff.
• To work with Project Managers to ensure the efficient deployment of mining systems on time and within budget.
• To ensure that the deployment of systems and products is carried out as efficiently as possible.
KEY RESPONSIBILITIES
• Actively work on product/project deployment of complex mining Fatigue Management solutions in a hands-on manner
• Support and maintain software.
• Deliver bespoke customization as required.
• Troubleshoot system issues.
• Own and implement customer system configurations.
• Implement system customization...
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