Job Description
ProjectManager – Agile Delivery (Loyalty Platforms)
Role Overview
We are seeking a Programme Manager to lead the delivery of customer loyalty and engagement platforms within a large enterprise environment in Abu Dhabi. This role combines project leadership and Agile delivery, with a strong emphasis on loyalty ecosystems and customer engagement solutions.
Key Responsibilities
- Lead delivery of loyalty platform programmes across multiple Agile squads
- Drive Agile delivery frameworks including backlog prioritisation, sprint execution, and ceremonies
- Ensure alignment between business strategy and loyalty platform capabilities
- Manage cross‑functional teams delivering customer loyalty, rewards, and engagement solutions
- Oversee programme risks, dependencies, and delivery timelines
- Track KPIs related to customer engagement, retention, and loyalty performance
- Provide structured reporting ...
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