Job Description
- Analyze current business processes (As-Is) and design optimized future-state processes (To-Be).
- Document workflows using tools such as BPMN, process maps, and flowcharts.
- Identify gaps, inefficiencies, and opportunities for process re-engineering.
- Develop and standardize Policies, Procedures, and SOPs across departments.
- Drive continuous improvement initiatives using methodologies such as Lean and Six Sigma.
- Monitor and evaluate operational performance using defined KPIs.
- Collaborate with cross-functional teams to understand operational challenges and implement solutions.
- Support digital transformation initiatives including automation and RPA implementation.
- Conduct workshops (e.g., process mapping, FMEA, value stream mapping) with stakeholders.
- Prepare detailed reports, dashboards, and recommendations for management.
- Ensure adherence to governance frameworks, compliance standards, and qua...
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