Job Description
Job Description
Day-to-Day Responsibilities:
• Oversee scheduling operations for a national team of ~50 providers, ensuring full coverage for telehealth visits
• Build and release monthly schedules 30–60 days in advance, adjusting for demand, volume, and staffing gaps
• Manage real-time schedule optimization, including overflow coverage, call-offs, and shift adjustments
• Own payroll oversight, including timecard approvals, discrepancy resolution, and coordination with payroll teams
• Analyze staffing and utilization data to improve efficiency, coverage, and cost management
• Lead regular team meetings, check-ins, and performance conversations with direct reports
• Partner with internal stakeholders (operations, HR, finance) to ensure smooth workforce operations
• Develop and implement standardized processes around scheduling, payroll, and workforce planning
• Maintain clear and consistent communication with team members regarding schedules, expec...
Day-to-Day Responsibilities:
• Oversee scheduling operations for a national team of ~50 providers, ensuring full coverage for telehealth visits
• Build and release monthly schedules 30–60 days in advance, adjusting for demand, volume, and staffing gaps
• Manage real-time schedule optimization, including overflow coverage, call-offs, and shift adjustments
• Own payroll oversight, including timecard approvals, discrepancy resolution, and coordination with payroll teams
• Analyze staffing and utilization data to improve efficiency, coverage, and cost management
• Lead regular team meetings, check-ins, and performance conversations with direct reports
• Partner with internal stakeholders (operations, HR, finance) to ensure smooth workforce operations
• Develop and implement standardized processes around scheduling, payroll, and workforce planning
• Maintain clear and consistent communication with team members regarding schedules, expec...
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