Job Description
Quality Analyst Uk financial collections and customer service
Salary Offer: 48k + 2400 Allowance +40k Sob negotiable depending on the experience
Qualifications:
Minimum of 2 years' work experience in US/UK banking operations and quality assurance in a call center or shared services environment
2-4 Years of contact center experience in the banking industry
Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet. Insurance or payroll will not be considered.
Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING
(Applicants with UK Financial or Banking experience as a team leader may be hired immediately)
Basic understanding of quality methodologies like Six Sigma, Lean, Kaizen etc
Excellent communication & feedback/coaching skills
Virtual Process
Startdate: Asap
Sit...
Salary Offer: 48k + 2400 Allowance +40k Sob negotiable depending on the experience
Qualifications:
Minimum of 2 years' work experience in US/UK banking operations and quality assurance in a call center or shared services environment
2-4 Years of contact center experience in the banking industry
Financial account experience must be in mortgage, car/motor financing, collections, fraud, underwriting, payouts, or any similar facet. Insurance or payroll will not be considered.
Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING
(Applicants with UK Financial or Banking experience as a team leader may be hired immediately)
Basic understanding of quality methodologies like Six Sigma, Lean, Kaizen etc
Excellent communication & feedback/coaching skills
Virtual Process
Startdate: Asap
Sit...
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