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Quality Assurance (Financial Services)

📍 Monroe Consulting Group • Indonesia, Jakarta, Indonesia • Posted June 08, 2026

Full-time Posted June 08, 2026
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Job Description


Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a leading Global Captive Finance firm that specializes in the heavy equipment and industrial machinery sectors. Our respected client is seeking a Quality Assurance to oversee the integrity of credit operations, portfolio management, and service standards. This role is essential in ensuring operational excellence and risk mitigation across their expanding Indonesian operations. The job is based in Jakarta.

Job Description:

  • Supervise and evaluate the end-to-end customer-handling and operational workflows to ensure compliance with company protocols.
  • Conduct deep-dive analysis of credit portfolios and Accounts Receivable (AR) data to detect potential risks and recommend process optimizations.
  • Perform regular on-site inspections, including branch audits and project site assessments, to verify operational reality against documented da...

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