Quality Assurance Specialist (Banking & Multichannel)

Tink is looking for a Quality Specialist in Pasay, Philippines. This individual contributor role involves monitoring and evaluating quality standards in client care services. The position requires collaboration for process improvement and quality evaluation reviews.

Candidates should have a minimum of four years in banking customer service, preferably with quality assurance experience. Proficiency in MS Office and decision-making skills are essential. This is a hybrid role with specific in-office expectations to be confirmed by the hiring manager.