Quality Assurance Specialist I — Call Center

Global Payments is seeking a Quality Control Specialist in Ciudad de México to monitor and evaluate calls for customer service quality. This role involves providing feedback to Customer Service Representatives (CSRs) and creating reports. No prior relevant experience is strictly required, making it an excellent opportunity for new professionals.

The ideal candidate will have a high school diploma and preferably some related experience. This is an opportunity to join a global leader in payment technology.