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Quality Engineer, BD ETS, Division PTC JSEAP

📍 Schaeffler • Yokohama, Kanagawa, Japan • Posted June 18, 2026

Full Time Posted June 18, 2026
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Job Description

Your Key Responsibilities


  • Serve as the primary contact window for quality-related matters with customers
    (Customers are Japanese companies; Schaeffler production sites are located across global group factories).

  • Coordinate and collaborate with internal departments, including Engineering, Sales, Logistics, and the Technical Center.

  • Manage new product launch activities and process change operations (PPAP).

  • Handle customer-returned quality issues, including receiving defect notifications, determining necessary containment actions, guiding analysis in collaboration with factories, implementing countermeasures, and preparing reports.

  • Attend regular meetings with customers, participate in TEAMS meetings with Germany, and provide support for customers' overseas business trips (accompaniment, arrangements, etc.).
    Support and respond to quality audits.

  • Coordinate emergency quality actions, suc...

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