Quality & Process Specialist

GENERAL SUMMARY

Job Profile Summary

Essential Functions

• Ensures data and process integrity from pick‑up and delivery through oversight of quality assurance across district(s).
• Acts as advisor between Corporate and Field to ensure processes/procedures are in place and aligned to strategic compliance objectives by communicating, implementing, and sustaining quality‑driven standards to ensure performance goals are met through the maintenance of process compliance.
• Reviews processes and recommends changes for more efficient testing and accurate reporting per functional area.
• Influences staff in understanding and applying technical processes/procedures as well as the significant impact to overall business objectives.
• Drives district‑wide training initiatives such as training webinars, operational processes/procedures for facilities regarding compliance and data integrity, and other various training seminars.