Job Description
Job Title: Real Estate & Customer Experience, Manager
Company: Prologis
Key Responsibilities
- Manage customer relationships by providing clear and accessible communication of terms, conditions, and responsibilities. Oversee move‑in and move‑out processes, perform inspections, and coordinate any necessary repairs or maintenance.
- Perceptive; anticipate customer needs to provide proactive solutions.
- Identify additional revenue opportunities by demonstrating an expert understanding of Prologis value‑added products and services and aligning them to customer needs (Prologis Essentials, etc.).
- Own and maintain strong, long‑term relationships with portfolio of customers.
- Use technical tools (ex: Salesforce) to gather data/metrics and develop customer insights.
- Proficient in lease analysis and lease administration skills.
- Highly developed negotiation and management skills to ensure safe/ well‑...
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