Real Time Manager

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

The Real Time Manager will maintain the business operational environment by managing in real time, service levels, customer and advisor experience and mitigating impacts, working closely and in line with the processes of the RTM teams across multiple sites. The role will engage with operational leaders and support staff to make recommendations and drive operational excellence through achievement of agreed goals, ensuring custo...