Job Description
Responsibilities
- Check-in/out: Process guest arrivals and departures efficiently.
- Reservations: Manage room bookings and guest inquiries.
- Guest Service: Address guest needs and provide solutions promptly.
- Billing: Ensure accurate billing and payment processes.
- Communication: Coordinate with other departments for guest satisfaction.
Qualifications
- Language Required: German & Russian Speakers
- Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly social and ethical initiatives. Align with the hotel’s broader ESG (Environmental Social and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
- Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulati...
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