Job Description
Position Overview
The Receptionist role in Dubai is the first point of contact for guests at an Accor hotel, responsible for creating a positive and memorable experience from arrival to departure through professional front desk service, personalized attention, and effective communication.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
- Greet guests warmly, manage check-in and check-out processes, and handle guest accounts accurately
- Respond promptly and professionally to guest requests, inquiries, and concerns
- Take initiative to personalize guest interactions and enhance overall stay experience
- Promote hotel facilities, services, and offers, identifying opportunities for upselling
- Maintain accurate records using Opera or O...
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