Receptionist - Fixed Term

Job Overview

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. As a Receptionist at Hilton Birmingham Metropole you’ll ensure a seamless check‑in and check‑out process while spreading the light and warmth of hospitality by delivering memorable experiences for every guest.

Responsibilities

The Hilton Birmingham Metropole, located in Birmingham’s NEC area close to Birmingham International train station, is hiring a full‑time Receptionist to join our busy Front Office Team. This is a fixed‑term 12‑month contract covering maternity leave. You must be flexible with shift patterns, including evening and weekend shifts.

• Deliver a warm welcome: greet guests upon arrival and complete check‑in, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell‑service assistance.
• Support efficient check‑out: process guest departures, verify charges, handle payments, issue...