full-time Posted June 17, 2026
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Job Description

Job Description

As the face of the practice, you'll play a key role in creating a positive patient experience while ensuring the smooth day-to-day running of our front desk. This is a fantastic opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.

Key Responsibilities

  • Greeting patients and creating a warm, welcoming environment
  • Managing incoming phone calls and responding to patient enquiries
  • Scheduling and confirming appointments
  • Processing payments and managing patient accounts
  • Maintaining accurate patient records and data entry
  • Coordinating patient recalls and follow-up appointments
  • Supporting clinicians and the wider practice team with administrative tasks
  • Managing daily front desk operations and ensuring a seamless patient experience

Qualifications

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