Job Description
Join us as a Regional IT Assistant at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
What You’ll Do
- Complete day‑to‑day proactive check‑lists of IT equipment tasks from AM to PM.
- Respond to email and telephone requests regarding hardware and software IT tasks.
- Troubleshoot all IT and Telecoms device issues, install new devices, and ensure staff equipment is fully operational to provide guests with the best experience.
- Handle special guest requests for IT equipment setup for events, junkets, phone check‑ins, room‑to‑room dialing, fax machine...
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