Regional Operations Head

Job Description

As a Regional Operations Head, you will own project deliveries with successful installation of modular products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region. Own customer experience by driving predictability & efficiency of the team’s project delivery capability with a razor sharp focus on quality. 

• Lead, motivate, train and manage Managers, Supervisors, Installation teams on a day to day basis.
• Focus on improving internal and vendor efficiencies by improving quality levels, decreasing installation times and minimizing costs.
• Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
• Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process complianc...