Full-time Posted June 20, 2026
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Job Description

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Key Responsibilities

  • Deliver engaging, high-quality training sessions to frontline store teams in-person and virtually.
  • Roll out training programs while continuously improving them by incorporating feedback and insights from the field.
  • Equip store teams with the skills to provide an exceptional customer experience by conducting in-store training 34 days per week.
  • Support the development of the Regional Managers by growing their leadership and customer service capabilities while acting as a sparring partner.
  • Ensure seamless knowledge transfer from digital or in-person training sessions to everyday store operations during visits.
  • Complete administrative tasks related to training, including creating reports and maintaining tracking systems.
  • Analyse business and people metrics to identify skill gaps and propose effective learning solutions.
  • Build and nurture strong relationshi...
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