Reinsurance Credit Control Operations Analyst (Fiduciary)

Reinsurance Credit Control Operations Analyst (Fiduciary)

Junior and Senior Levels

Responsibilities

• Record all activities in the workflow system to meet established payment, reporting, reconciliation and compliance requirements.
• Serve as client contact for day-to-day needs and provide answers to standard questions related to payment and activity; elevate client questions to senior team members as needed.
• Identify cash flow problems/exposures, Client Support Services (CSS) Dashboard efficiency issues, or service delivery concerns and make recommendations, articulating the impact of suggested options to senior team members.
• Maintain collaborative relationships with clients, prospects, and team to provide best‑in‑class service and drive growth.
• Assist with Request for Proposal (RFP) activity by providing accurate and on‑point reports on collection/remittance processes.
• Participate in team meetings ...