Job Description
Sumsub, located in the United Arab Emirates, is seeking a Team Lead for its B2B L2 Support Team. The successful candidate will manage a group of Technical Support Specialists, ensuring the resolution of complex client issues, fostering a high-performance culture, and collaborating with engineering and product teams. Essential qualifications include 2-3+ years of experience in technical support, strong communication skills, and expertise in troubleshooting complex systems. Sumsub offers a remote-first work culture, extra time off, and opportunities for personal development.
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