Job Description
Freelanceshop is looking for an experienced Remote Call Center Supervisor to lead a team of frontline agents. This role is crucial for driving team performance, managing customer interactions, and ensuring KPIs are met while working remotely.
You will provide daily coaching to your team, track performance metrics, and assist in solving escalated customer issues. The role requires a resident of Houston, TX, and offers $25.00 per hour compensation along with health benefits.
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