Remote Claims Vendor Coordinator (Remote)

POSITION SUMMARY
The Claims Vendor Coordinator manages vendor service-level agreements, billing guidelines, and vendor onboarding/offboarding, while developing a long-term vendor strategy aligned with the claims department's needs (e.G., IAs, GCs, consultants, roofers). This role oversees daily vendor operations, identifies training needs, collaborates with the Claims Admin Supervisor team, ensures adequate Field IA coverage for CAT and daily claims, and conducts Quarterly Business Reviews with strategic vendors and bi-weekly check-ins with Field IA vendors.

PRINCIPAL DUTIES & RESPONSIBILITIES
- Develop and maintain standard metrics for vendor performance, invoices, and fee schedule contracts.
- Oversee the day-to-day operations of all vendors supporting the claims department, identifying training needs.
- Identify deficiencies and work with internal/external stakeholders to mitigate and resolve issues.
- Implemen...