Job Description
Probe Group is seeking an IT Service Delivery Manager for a remote role in the Philippines. This senior position focuses on overseeing service delivery across various regions and enhancing operational efficiency. The role combines technical knowledge with relationship-building skills to improve employee user experience.
The ideal candidate has extensive experience in customer service, a proven track record of managing complex programs, and familiarity with ITIL frameworks. The role offers the opportunity to engage with stakeholders and drive process improvements.
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