Job Description
HQ Platinum is seeking a qualified candidate for a technical support role based in Monterrey, Nuevo León, offering a competitive salary and 100% remote work. Responsibilities include resolving user requests, monitoring inventory, and maintaining technical documentation. Required qualifications include a Bachelor's degree in a related field and 2–4 years of relevant experience in technical support. Ideal candidates should possess strong communication skills and proficiency with Okta and Jira Service Management.
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