Job Description
Responsibilities
- Reviewing first-case notifications, alarms, trips, and performance deviations.
- Performing remote diagnostics across BMS, EMS, SCADA, PCS/inverters, PPC, HVAC, fire systems, switchgear, and communications systems.
- Supporting safe remote resets, restarts, return-to-service checks, and incident response.
- Coordinating with field teams, OEMs, asset owners, contractors, and internal O&M teams.
- Preparing technical reports, incident records, alarm summaries, and maintenance support information.
- Supporting root cause analysis, warranty claims, availability reporting, and continuous improvement.
- Maintaining alarm response guides, escalation procedures, and troubleshooting workflows.
Requirements
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